Legal
Trama is a macOS application that lets you create automations using plain language. It is developed and operated by Ernandes Cavalheiro ("we", "us", "our"). You can reach us at support@trama.so.
Account information. When you sign in via GitHub or Google, we receive your email address, display name, and avatar URL from your OAuth provider. We store this to identify your account and personalise your experience.
Automations and execution logs. The automations you create are stored on-device in your Mac's Application Support folder. Execution logs (timestamp, success/failure, duration, and anonymised input/output snippets) can optionally be synced to our servers so you can view history across sessions.
Usage data. We track your daily run count server-side to enforce plan limits. We do not collect analytics or use third-party trackers on the app or this site.
Billing data. If you subscribe, payment is processed by Stripe. We store your Stripe customer ID. We never see or store your full card number.
Crash reports. If Trama crashes, a crash log is saved locally on your Mac. You may choose to email it to us — it is never sent automatically.
Trama's core feature is using AI to build and run your automations. This means the content you describe — and, when an automation runs, the clipboard text or other inputs it processes — may be sent to an AI provider.
We do not use your content to train AI models. We do not store the text of what your automations process unless you have execution log syncing enabled, and even then we store only a short snippet.
We do not sell your personal data to any third party.
API keys and integration OAuth tokens you configure in Trama are stored in the macOS Keychain, which is encrypted and protected by your Mac's security architecture. They are not transmitted to our servers.
Your account data and synced logs are retained while your account is active. If you delete your account, all server-side data associated with your account is permanently deleted within 30 days. On-device data (automations, local logs, cached files) is removed when you uninstall the app.
Depending on where you live, you may have the right to access, correct, or delete your personal data; restrict or object to processing; and data portability. To exercise any of these rights, email us at support@trama.so and we will respond within 30 days.
Trama is not directed at children under 13. We do not knowingly collect personal data from anyone under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.
We may update this policy from time to time. We will update the "Last updated" date above and, for material changes, notify you via email or an in-app notice. Continued use of Trama after changes take effect constitutes acceptance.
Questions or concerns about this policy? Email us at support@trama.so.